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The Real McCoy Coffee Company

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Customer Support at The Real McCoy Coffee

Customer Support at The Real McCoy Coffee

Welcome to The Real McCoy Coffee's Customer Support. We are dedicated to ensuring your experience with our coffee and services is as delightful as the coffee itself. Whether you need help with orders, returns, or any other inquiries, our team is here to provide the support you need.

The Real McCoy Coffee

Get In Touch:

Order Assistance:

Need Help with Your Order?

1. Tracking Your Order

We would like to inform our valued customers that, at present, we are unable to offer order tracking services. We are continuously working to enhance our customer experience and hope to introduce this feature in the future. We appreciate your understanding and are grateful for your continued patronage.

2. Modifying Your Order

For any modifications to your order, we kindly request that you contact us via email at Support@therealmccoycoffee.com. Please ensure to reach out within 48 hours of placing your order to facilitate the necessary changes. We are dedicated to ensuring your satisfaction and will do our utmost to accommodate your requests.

Returns and Refunds:

Hassle-Free Returns

1. Return Policy

Timeframe: Returns must be initiated within 30 days from the date of purchase.

Condition for Returns: To be eligible for a return, items must be in their unopened and original condition, just as they were received. We strive to ensure your complete satisfaction with our products. If you have any questions about our return policy or need assistance with a return, please do not hesitate to contact us at Support@therealmccoycoffee.com.

2. Initiating a Return

Process: Email us directly at Support@therealmccoycoffee.com

3. Refunds

Timeline: Processed within 7-10 business days upon receipt of the returned item.

Method: Refunds issued to the original payment method.

General Support

Here to Help with Any Query

1. General Inquiries

Email: support@realmccoycoffee.com

Response Time: Expect a response within 24 hours.

2. Live Chat

Available: 24/7 for immediate assistance.

Access: Click on the 'Chat with Us' button on our website.